Returns & Refund Policy

At Ayoub's Dried Fruits & Nuts, we take pride in the quality of our hand-roasted products; if you are not completely satisfied with your purchase, please contact us within 14 days of delivery.

Return Process

  • 1.
    Contact Support

    Email our customer service team with your order number and a brief description of the issue to initiate your request.

  • 2.
    Quality Assessment

    Provide photos of the product and packaging if there is damage or a quality concern so we can expedite the review process.

  • 3.
    Return Authorization

    Once approved, we will provide you with a return authorization number and instructions on how to send the items back to our roastery.

  • 4.
    Refund Processing

    After we receive and inspect the returned items, a refund or store credit will be issued to your original payment method within 5-7 business days.