Returns & Refund Policy
At Ayoub's Dried Fruits & Nuts, we take pride in the quality of our hand-roasted products; if you are not completely satisfied with your purchase, please contact us within 14 days of delivery.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief description of the issue to initiate your request.
- 2.Quality Assessment
Provide photos of the product and packaging if there is damage or a quality concern so we can expedite the review process.
- 3.Return Authorization
Once approved, we will provide you with a return authorization number and instructions on how to send the items back to our roastery.
- 4.Refund Processing
After we receive and inspect the returned items, a refund or store credit will be issued to your original payment method within 5-7 business days.